Support

Unchained, by JolleyTech, LLC

Last Updated: September 13, 2026


This page is for anyone using the Unchained app on iOS, Android, or the web. If something is not working, you have a question about your account, or you want to report a problem, contact us using the details below.

1. Contact us

Email jolleytechmt+unchainedlegal@gmail.com. We reply within two business days. Support is provided in English.

To help us answer quickly, include:

2. Common questions

I cannot sign in

Sign-in uses your email address and password, Sign in with Apple, or Continue with Google. Use the Forgot password link on the sign-in page to reset your password. Each account can have up to ten signed-in devices; if you see a message about the device limit, sign out of a device you no longer use from Account, then Devices.

I am not receiving alerts or notifications

Check that notifications are allowed for Unchained in your device settings, and that the alert is enabled on the Alerts tab. Alert emails and Telegram messages can be turned on or off under Account, then Notifications.

How do I delete my account?

Follow the steps on the Delete Your Account page. Deletion can be done from inside the app or by email.

Is Unchained financial advice?

No. Unchained shows market data, on-chain activity, and automatically generated commentary for information only. It does not hold funds, place trades, or give investment advice.

3. Report a security issue

If you believe you have found a security vulnerability, email the address above with the subject line Security report. Please do not post the details publicly until we have replied.

4. Legal and privacy

Our Privacy Policy explains what data we hold and why. Our Terms of Service cover use of the app. For questions about either, use the same email address.